Refund Policy

This Refund Policy outlines the circumstances under which users of restylai are eligible to receive refunds for purchased products and services.

30-day money-back guarantee

We want you to love your redesigns. Every restylai subscription is backed by a 30-day money-back guarantee: if you are not happy with your redesigns, email us at [email protected] within 30 days of your purchase and we will refund you in full, no hassle. We also offer a free tier that produces watermarked redesigns at no cost, so you can see the results before you subscribe.

Subscriptions

Your subscription is covered by the 30-day money-back guarantee above: request a refund within 30 days of your purchase and we will refund you in full. You can cancel anytime from your account in one click. Cancellation stops future charges and you keep access until the end of your current billing period. For an automatic renewal you are not happy with, contact us within 30 days of the renewal and we will make it right.

One-time credit packs

One-time credit packs are refundable within 30 days of purchase for any credits you have not yet used. Because each redesign consumes real compute cost the moment it runs, credits you have already spent are non-refundable. Duplicate charges and technical faults that prevent you from generating are always refunded in full.

Payment processing errors

If you experience any of the following, please contact us immediately:

• duplicate charges for the same transaction;
• charges for products or services you did not receive;
• incorrect charge amounts.

We will investigate and process refunds for verified payment errors within 5–10 business days.

How to request a refund

To request a refund, email us at [email protected] with:

• your account email address;
• the transaction ID or purchase date;
• a detailed reason for the request;
• any supporting screenshots, if applicable.

We will review your request and respond within 3–5 business days. If approved, refunds are processed to the original payment method within 7–10 business days.

Exceptional circumstances

We understand exceptional circumstances arise. If you believe your situation warrants special consideration, please contact us directly. We review each case individually and aim for a fair outcome.

Chargebacks and disputes

Please contact us directly before initiating a chargeback with your payment provider. If you initiate a chargeback, we reserve the right to dispute it with evidence of service delivery and to suspend your account pending resolution.

Changes to this policy

restylai reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Service after changes are posted constitutes acceptance of the modified policy.